FAQ
ALL SALES ARE FINAL.
WE DO NOT ACCEPT RETURNS OR EXCHANGES.
In case of a damaged or mis-shipped item, there is a 30-Day window from the delivered date to notify us via the Returns Form. We will then send out either a replacement or a refund.
In case of a mis-shipped item, we will send a return label for the wrong items that were sent out (must be unworn, unprinted, and overall not worked on). Once they have been returned, we will send out a replacement.
In the event that a missing item(s) is sold out we are happy to refund that style/unit(s).
How Long Is Shipping?
Orders can take 3-5 business days to be processed excluding custom Items which are otherwise specified. Please note: We are unable to edit or change any orders that are already in transit. Due to New York state law, we are required to collect additional taxes for orders from certain states.
Do you ship overseas?
Yes, we ship all over the world. Shipping costs will apply, and will be added at checkout.
International Purchases
All international customers are responsible for all duties, customs fees, and taxes on orders. We do not pre-pay duties, custom fees, or taxes at checkout. We ship all international orders via DHL Express, except for orders going to Russia, we will ship via USPS.
Yes, we ship all over the world. Shipping costs will apply, and will be added at checkout.
International Purchases
All international customers are responsible for all duties, customs fees, and taxes on orders. We do not pre-pay duties, custom fees, or taxes at checkout. We ship all international orders via DHL Express, except for orders going to Russia, we will ship via USPS.
Yes, we ship all over the world. Shipping costs will apply, and will be added at checkout.
International Purchases
All international customers are responsible for all duties, customs fees, and taxes on orders. We do not pre-pay duties, custom fees, or taxes at checkout.
Are international customers responsible for duties, taxes, and tarriffs?
International customers are responsible for all duties, customs fees, taxes, and any additional tariffs as well as a flat rate shipping fee of $50.00.
For any international orders that are refused upon delivery, a refund will be processed on the goods once they arrive back to our warehouse minus the shipping fee and a 10% restocking fee.
Customer Care
Customer Care operates Mon - Fri from 8:00 AM to 5:00 PM EST
Email Us at BABYHARLEIOFFICIAL@GMAIL.COM